Privacy Policy

Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy set out below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Contact details:

Buss & Bohlen OHG
DAS AHLBECK HOTEL & SPA
Dünenstraße 48
17419 Seebad Ahlbeck
Tel.: +49 (0) 38378 4994 0
Fax: +49 (0) 38378 4994 999
Email: info@das-ahlbeck.de
Internet: www.das-ahlbeck.de

You can also find all contact details in our legal notice for this website .

How do we collect your data?

Your data is collected, on the one hand, from information you provide to us. This may, for example, be data you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time using the address given in the legal notice regarding this or any further questions on the subject of data protection. You are also entitled to lodge a complaint with the competent supervisory authority.

Analysis Tools and Third-Party Tools

When you visit our website, your browsing behaviour may be statistically evaluated. This is done mainly using cookies and so-called analysis programmes. The analysis of your browsing behaviour is usually anonymous; your browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the privacy policy below.

You can object to this analysis. We will inform you of the options for objecting in this privacy policy.

Vioma Interactive

We use the vioma INTERACTIVE module on our website. The provider is vioma GmbH (“vioma”), Industriestr. 27, 77656 Offenburg. This module allows us to implement special overlays and dialogue boxes within our website. If you attempt to leave our website's current browser window with your mouse or other input device, or have spent a predefined amount of time on an area of our website, one or more overlays with content defined by us may appear. To ensure the protection of your personal data and your device, when vioma INTERACTIVE is used, this information is only stored in your session storage upon active interaction with the respective overlay. This means the overlay you clicked will not be shown again during your visit to the website. No additional processing of personal data takes place. Neither we nor vioma are able to draw any conclusions about you as a visitor to our website simply through the use of vioma INTERACTIVE.

General Information and Mandatory Details

Privacy Policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various pieces of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the Responsible Party

The party responsible for data processing on this website is:

Buss & Bohlen OHG represented by the managing directors Heijo Bohlen and Harald Bohlen
Dünenstraße 48
17419 Seebad Ahlbeck

Telephone: +49 (0) 38378 4994 0
Email: info@das-ahlbeck.de

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Revoking Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal email to us is sufficient. The legality of any data processing carried out prior to revocation remains unaffected.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of complaints or objections, you can contact our data protection officer, Mr RA Barnabas Holmer, Pommernstraße 13, 17419 Seebad Ahlbeck, Telephone: 038378/28766, Email: rechtsanwaltholmer@t-online.de or reach out to us directly in person.

In the event of a breach of data protection law, the State Data Protection Officer of Mecklenburg-Vorpommern can be reached at the following contact details www.datenschutz-mv.de as the competent supervisory authority.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

SSL and TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser's address bar changes from “http://” to “https://” and by the padlock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website

If, after concluding a contract subject to charges, you are obliged to transmit your payment details (e.g. account number for direct debit authorisation) to us, this data is required for payment processing.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the browser's address bar changes from “http://” to “https://” and by the padlock symbol in your browser bar.

With encrypted communication, your payment details transmitted to us cannot be read by third parties.

Information, Blocking, Deletion

Within the scope of applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, a right to correction, blocking or deletion of this data. You can contact us at any time using the address given in the legal notice regarding this or any further questions on the subject of personal data.

Objection to Promotional Emails

We hereby object to the use of contact details published within the scope of the legal notice obligation for the purpose of sending unsolicited advertising and information materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising materials being sent, such as through spam emails.

Data Protection Officer

Statutorily Required Data Protection Officer

We have appointed a data protection officer for our company.

Mr RA Barnabas Holmer

Pommernstraße 13
17419 Seebad Ahlbeck
Germany

Telephone: 038378/28766
Email: rechtsanwaltholmer@t-online.de

Data Collection on Our Website

Cookies

This website partly uses so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies on a case-by-case basis, exclude the acceptance of cookies for certain cases or generally, and activate automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies required for carrying out the electronic communication process or for providing certain functions you wish to use (e.g. shopping cart function) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these will be treated separately in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources.

The basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data to fulfil a contract or pre-contractual measures.

Contact Form

If you send us enquiries via the contact form, the details you provide in the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of data entered into the contact form is thus based exclusively on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time. An informal email to us is sufficient. The legality of any data processing operations carried out prior to revocation remains unaffected by the revocation.

Data you enter in the contact form remains with us until you ask us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Registration on This Website

You can register on our website to use additional features on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

For important changes, such as to the scope of our offering or technically necessary changes, we use the email address provided during registration to inform you in this way.

The processing of data entered during registration is based on your consent (Art. 6(1)(a) GDPR). You may revoke any consent you have given at any time. An informal email to us is sufficient. The legality of any data processing already carried out remains unaffected by the revocation.

Data collected during registration is stored by us for as long as you are registered on our website and is then deleted. Statutory retention periods remain unaffected.

Analysis Tools and Advertising

Use of External Tracking Services

This website uses the following external tracking services:

Google Adwords Remarketing
Google Analytics Universal Tracking
Google Adwords Conversion
Facebook Pixel Tracking

Google Analytics

This website uses functions of the Google Analytics web analysis service. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA.

The storage of Google Analytics cookies is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP Anonymisation

We have activated the IP anonymisation function on this website. This means your IP address is shortened by Google within Member States of the European Union or in other signatory states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide the website operator with other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie relating to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking the following link. An opt-out cookie will be set, which prevents the collection of your data during future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data Processing Agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be generated that contain information on the age, gender and interests of site visitors. This data comes from interest-based advertising by Google as well as visitor data from third-party providers. This data cannot be assigned to any specific person. You can deactivate this function at any time via the ad settings in your Google account, or generally prohibit the collection of your data by Google Analytics as described under “Objection to Data Collection”.

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function allows advertising target groups created with Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you based on your previous usage and browsing behaviour on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).

If you have given your consent, Google links your web and app browsing history with your Google account for this purpose. This means the same personalised advertising messages can be shown on every device on which you log in with your Google account.

To support this function, Google Analytics collects Google-authenticated user IDs that are temporarily linked with our Google Analytics data in order to define and create target groups for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account; to do this, follow this link: https://www.google.com/settings/ads/onweb/.

The compilation of the collected data in your Google account is carried out exclusively on the basis of your consent, which you can give to or revoke from Google (Art. 6(1)(a) GDPR). For data collection processes that are not merged into your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6(1)(f) GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.

Further information and Google's data protection provisions can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising programme run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. If you click on an advertisement placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser stores on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to this page.

Each Google AdWords customer receives a different cookie. Cookies cannot be tracked across the websites of AdWords customers. The information obtained using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their advertisement and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that would allow them to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily disabling the Google Conversion Tracking cookie via your internet browser's user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

For more information on Google AdWords and Google Conversion Tracking, please refer to Google's privacy policy: https://www.google.de/policies/privacy/.

Facebook Pixel

Our website uses the Facebook visitor action pixel for conversion measurement, provided by Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

This allows the behaviour of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook advertisement. This allows the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes, and future advertising measures to be optimised.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible, and Facebook can use the data for its own advertising purposes in accordance with Facebook's data usage policy. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.

You can find further information on protecting your privacy in Facebook's privacy notices: https://www.facebook.com/about/privacy/.

You can also disable the “Custom Audiences” remarketing function in the advertising settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

TAO

This website uses functions of the TAO web analysis service. The provider is vioma GmbH (“vioma”), Industriestr. 27, 77656 Offenburg, Germany.

TAO uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a vioma server in Germany. vioma will use this information to evaluate your use of the website, to compile reports on website activity for the website operators, and to provide other services related to website and internet usage.

vioma may also transmit this information to third parties where legally required, or where third parties process this data on behalf of vioma. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you agree to the processing of data collected about you by vioma in the manner and for the purpose described above.

Interactive Browsing with Chat Support

In order to offer you optimal advice during your visit to our site, a chat function is available to you. Once a chat connection to an advisor is established, you are redirected to the advisor's system so that the advisor can help you find the information you need through joint browsing, in order to offer you the best possible service. At no point does this involve access to your browser. Within the chat, you have the option of choosing various communication methods by clicking the relevant buttons. If you have chosen advice via voice or video communication, this communication is not recorded at any point. You can end the chat at any time.

By using the live chat, information is transmitted to the chat server. This data is information required for the technical handling of the chat. The standardised collection of data takes place solely for the purpose of online advice. We store the data required for the above-mentioned functions exclusively for these purposes.

Chat logs are recorded exclusively for evidentiary purposes. Any further evaluations are carried out, if at all, only in anonymous form for statistical purposes. Stored chat logs are not passed on to third parties.

Newsletter Data

If you would like to subscribe to the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of data entered into the newsletter sign-up form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can revoke the consent given for the storage of the data, the email address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of any data processing operations already carried out remains unaffected by the revocation.

The data you have provided to us for the purpose of receiving the newsletter is stored by us until you unsubscribe from the newsletter and is deleted after you unsubscribe. Data stored by us for other purposes (e.g. email addresses for the members' area) remains unaffected by this.

Clever Elements (http://cleverelements.com) is used as newsletter software. Your data is transmitted to Clever Elements GmbH in the process. Clever Elements is prohibited from selling your data or using it for purposes other than sending newsletters. Clever Elements is a certified German provider that was selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act.